Since years, connected systems have been installed on-board as add-ons on the existing LAN, resulting in hours of maintenance to troubleshoot issues and unexpected slowness. The IT infrastructure onboard the yacht was a stack of routers and L3/L2 switches due to multi installations and upgrades by successive integrators.
“After spending hours facing stress and issues on-board dealing with AV and IT systems, we decided to choose SeaSatCom for their knowledge of Peplink solutions. More than simple products, we really appreciate the service we have in our operations thanks to SeaSatcom’s Support Operation Center expert hands. SeaSatCom went the extra miles fixing issues on components that were not part of their scope of work! The transition from our old and unreliable system to the new Peplink system was therefore seamless for us.”